Privacy policy

Stephen Padraic Garland hereby informs users of the FairerTIX website (hereinafter “the website”) of its Privacy Policy and describes what data it collects, how it uses them, the options of the users in relation to use this data, your rights, the security of your data, commercial communications and the modification of the confidentiality policy.

In the processing of personal data, the platform ensures compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of individuals. The purpose of this regulation is to guarantee and protect, with regard to the processing of personal data, the public freedoms and fundamental rights of natural persons, and in particular their honour and personal and family privacy.

The use of the website and any of the services that are incorporated into the website, implies acceptance of the conditions presented below.

However, the Platform reserves the right to modify this Data Protection Policy at any time, in order to adapt it to new legislation or changes in its activities, so it recommends that the User review them periodically to be informed of how protect your information.

The Platform guarantees at all times full compliance with the obligations set forth by the data protection and services regulations of the information society, as well as by any other Law or regulation that complements or replaces the previous ones.

Responsibility for the administration of data

Personal data collected through the website of the platform, will be incorporated into a file held as the responsibility of The Platform.

Purpose of processing and quality of data

We inform you that the personal data requested in our forms or provided by users in the process of purchasing products through our website, will be included in our personal data files, whose owner and responsible is the FairerTIX Platform

All data collected will be treated with absolute confidentiality in accordance with current legislation on the protection of personal data, under Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC. The Platform will keep a corresponding register of personal data processing activities.

The data that we request are adequate, specific and necessary for the purpose for which they are collected, and will not be used for any other reason than what has been transferred.

Likewise, for the necessary provision of the contracted service, the user accepts that the platform communicates its personal data to the provider of the services that the user reserves. The user will have access to these conditions during the purchase process. Likewise, in cases where it is not you who should benefit from the reservation made, you expressly agree to obtain the consent of those third parties who should benefit from it, before communicating their data to the platform.

The user will respond, in any case, of the veracity of the facilitated data and will be responsible for communicating to the Platform any modification in the same, reserving the Platform the right to exclude from the registered services any user who has facilitated false data, without prejudice of the other actions.

The platform may treat the personal data of Users for the following purposes:

Registration of Promoters: The data provided by the Promoters will be used for the provision of services provided through the Website, as well as to send through newsletter notice of changes and communications related to the service which may be of interest to you.

At the time of registration, you will provide us with some basic information, including an email address and a password. You agree to maintain the security and confidentiality of your password. You are solely responsible for anything that happens as a result of your failure to maintain such security and confidentiality.

Purchase of Tickets: To manage the contracting of the products and services offered through the Website, as well as for the management of the contractual relationship between the platform and the Users. During the contracting process, financial data (bank cards) may be collected for the purpose of communicating them to the entities that manage the collection. This corresponds to the free and legitimate acceptance of the legal relationship between the User and the platform that implies the connection with files of third parties for the fulfilment of specified purposes.

Access to the Dashboard area: Manage the registration and subsequent data that users could generate through this dashboard area in order to carry out the general administration of their account, maintenance, control and management of their relationship with the Platform.

Buyers: The data provided by users at the time of purchase will be made available to promoters for future communications.

Promoter’s pages: All data provided through contact forms established in the spaces intended for the promoter will be visible not only by the promoter, but also the Platform.

Gathering information

We collect information that belongs to two general categories:

  1. Information you provide to us.

The Platform collects and requests certain personal data for the use and proper functioning of the website. Without this data, it may not be possible to provide all the services requested.

– By completing the Registration Form, Users must provide the following data, which must be accurate and truthful: name, surname, email and password.

– You can choose to provide us with more information by completing a contact form, or by contacting us directly through the email address.

– During the ticket purchase process, additional economic, financial or insurance data may be requested (such as the number of your credit or debit card or contracting event cancellation insurance) in order to carry out the execution of services.

  1. Information we collect from Third Parties.

When you access our website, we collect information about the User’s use of the Website as browsing may obtain data about your IP address, browser type, time of access and the addresses of the websites from which the User has accessed, as well as browsing data. Gathering this information allows the Platform to adapt the content, offer and navigation of each User to improve our services and their experience on the Website.

User rights

The User may exercise the rights of access, rectification, deletion, opposition, portability and limitation, by addressing the platforms via the email howya@fairertix.com, or sending written notice to the following postal address: FairerTix 66 Auburn Court – Harbour Row – Longford N39 WF22 with proof of identity by a scanned copy of their ID card or equivalent document specifying the right you want to exercise.

The Platform informs its Users of the possibility they have to present a claim to the Irish  Data Protection Agency in case they believe we have not offered the correct assistance in the exercise of the rights mentioned in this paragraph.

Data transfer with third parties

Third Parties will be able to access the personal data of the Users:

– these Third Parties or collaborators provide services to the Platform

– the organisers of the events that the User attends in order to manage the provision of services and contact for the User when that the event undergoes any type of modification, as well as to comply with any legal requirements.

How do we protect your personal information?

We are committed to protecting your personal information. We use appropriate technical and organizational measures to protect your personal information and privacy, and we review such measures periodically. We protect your personal information by using a combination of physical, digital and logical security controls. This includes access controls that restrict and manage the way your personal information and personal data is processed, administered and managed.

Term of Conservation of data

The platform informs its Users that their personal data will be kept for the time strictly necessary for the purposes of the administration for which it has been engaged, provided that the User has not revoked their consent. And in any case, following as a criterion the principle of data minimisation contemplated in the applicable regulations.

If you exercise your right to suppression, your data will be blocked and kept in a restricted manner at the disposal of the competent authorities for the time and for the legal effects established in the applicable regulations to attend to the possible responsibilities arising from the processing. Once this period has elapsed, they will be deleted.

Minors

In general, to use the Website minors must have previously obtained the authorization of their parents, guardians or legal representatives, who will be responsible for all acts performed through the Platform by minors under their care. In those Services in which it is expressly indicated, access will be restricted only and exclusively to those over 14 years of age.